Infosweep Process Detail Print

At no point is confidential data at greater risk than the day a copier leaves its user’s direct control. At lease maturity, at the end of its useful life, or anytime that a copier is upgraded or, for any reason, removed from service, steps must be taken to assure that all sensitive data is permanently removed from the machine. There are those who say that this data is not recoverable. DCSI’s extensive forensic testing has proven that the data exists and, in most cases, is readily retrievable!

No other process can match the thoroughness of INFOSweep! We offer a 100% guarantee that the copier’s hard drive(s) will be completely free of data. That's because we don't use conventional "cleaning" methods which often leave recoverable data on the drive. DCSI uses the only fail-safe method for protecting valuable information ... we purge data to standards set by the National Institute of Standards and Technology (NIST), destroy the existing hard drive and replace it with a brand new drive formatted for the specific copier!

Our process assures that customer information, address books, email addresses, fax numbers, network settings, server passwords, ip addresses and email notifications are permanently removed! At the conclusion of the process, DCSI issues a certificate detailing the date and location where the original drive was destroyed. See below for a detailed explanation of the INFOSweep process.

  1. An INFOSweep authorized technician powers-up the machine, test its functionality and prints benchmark reports identifying specific data contained within the unit.
  2. The technician removes the unit’s hard drive(s) and purges all data utilizing a process that conforms to NIST standards.
  3. The drive is security tagged and rendered physically inoperable.
  4. Once the hard drive data has been purged, the technician issues a Chain of Custody Record ensuring secure tracking of the device through destruction.
  5. The technician installs a new, properly formatted hard drive.
  6. The machine is again powered-up. A process is followed to clear all data stored in the unit in areas other than on the hard drive(s). Such data may include network data, IP addresses, email and fax addresses, company directories, contact lists and job logs.
  7. The benchmarking process is repeated, and appropriate reports are printed ensuring that the unit has been successfully purged of all data.
  8. All necessary settings and configurations are restored and the machine is tested to ensure that it is fully functional, cleared of all data, and ready to be returned to service.
  9. The technician issues a INFOSweep Certification.
  10. The purged and disabled drive is delivered to DCSI’s Northern California facility where it will be cataloged and destroyed.
  11. A Certificate of Destruction is issued.

If the question involves digital copier data security, the answer is INFOSweep!